Should you hire a lawyer instead of using the Small Claims Tribunal?
The Tribunal process is cheap and simple but may be time consuming with several meetings for mediation, etc. A lawyer is definitely more expensive but may well save you time in the end.
If you can find several persons who have similar claims, then hiring a lawyer is much cheaper as the legal fees can be shared. However, note that a lot depends on the situation - for example, if the facts of each customer's situation are quite different, then the lawyer will have to do more work and therefore charge more.
Also, remember that when you sue in the normal courts and you win, you can recover most of your legal fees. But make sure that the other party will not go bust or your lawsuit win is not of much use.
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