Dirty tactics

Several readers have complained about a well known spa. If any of these readers will file a Small Claims Tribunal claim against the Spa, I will mention details of the case here. It is easy to complain, but if you feel strongly about a matter, please take the time to teach the Spa a lesson.

Another reader was given a free session at a gym and was promised no hard selling tactics during this session. Of course, this promise turned out not to be true. She asked whether that was fraudulent misrepresentation. This occurs when the promising party knows that the statement made is not true. Probably such did occur since the hard selling can almost be guaranteed at some gyms and spas. However, proving damage is difficult - what loss did you suffer? It is not something serious like a person harassing you for days or weeks.