To a great extent, we depend on the government to do everything for us.
It is a good time for us to use the law where necessary. If a dishonest or over-promising seller or service provider breaches a contract, we should consider using the Small Claims Tribunal to take action. For some persons, they may weigh the costs against the benefits and decide that it is not worth the effort. This is especially so where the amount involved is relatively small compared to their wealth. For example, if I earn $10,000 a month, it may not be worth my while to spend 5-10 hours are the Tribunal for a defective product costing "only" $100.
However understandable this view may be, I hope that more persons will look at the bigger picture. If more consumers take their rights seriously, vendors will "wake up" and realise that they had better conform to the higher expectations of Singaporeans or face the legal consequences.
INVITATION -If you have filed a claim against any vendor, and wish to let the world know about it, send me your email contact and particulars of your claim including the case number.
Wednesday, April 8, 2009
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