Monday, February 16, 2009

True Spa - complaints

Complaints against the the True Group which runs yoga, wellness and spa businesses are accumulating. There are newspaper reports about some unhappy customers hiring a lawyer from Clifford Law Corporation to start a lawsuit against this group. The unhappiness appears to be caused by their inability to get appointments to use their spa treatments packages.

What if you are also an unhappy customer? First suggestion is that you should have clear records relating to your unhappiness. For example, everytime you make an attempt to fix an appointment, you should record the date and time of your call and the result. These records will be important evidence in your case if you should decide to sue.

One tactic to consider is to wait and see what happens to the lawsuit started by Clifford Law Corporation. If you need more information on progress of this lawsuit, maybe the law firm would be willing to provide updates. However, if you follow this tactic, remember that if you later decide you want to sue in the Small Claims Tribunal, these is time limit of 1 year to sue. This time limit is measured from the date that the other party breached their contract.

PLEASE TAKE LEGAL ADVICE WHERE NECESSARY.

1 comment:

  1. There has to be more people who are willing to speak up for their rights in Singapore.

    The owner of True Spa is the son of ex-CJ Wee and is a lawyer.

    It takes more than contract law to get True Spa to admit they are wrong. It takes Justice.

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